Cultural competency is increasingly essential to the delivery of high-quality services within the healthcare setting. This foundational course emphasizes best practice approaches to cross-cultural interactions with a range of diverse populations, including racial and ethnic minorities, people with various disabilities, and the LGBTQ community.
Participants engage in interactive exercises and case studies, and learn to use the ResCUE Model™, an actionable set of concepts and skills that improve cross-cultural interactions in the workplace.
- Build greater respect for cultural diversity
- Develop a broader skill set for communicating clearly in cross-cultural interactions
- Explore cultural differences to understand them more deeply
- Practice effectively engaging with individuals in cross-cultural interactions
Audience: All employees who work in a healthcare setting
Length: 30-45 minutes
By completing/passing this course, you will attain the certificate ResCUE Model™ for Cross-Cultural Care
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